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Genesis Energy Offer Terms & Conditions

Genesis Energy - Ashburton Trading Society Limited Offer - Terms and Conditions
BUSINESS OFFER
General
  1. To be eligible for the Ashburton Trading Society Limited Business Offer ("Business Offer"), you must:
    1. enter an electricity and/or natural gas supply agreement with Genesis Energy on a PowerFreeze and/or GasFreeze plan (non time of use business customers only, excluding prepaid or customers on an embedded network); or
    2. be on an existing PowerFreeze and/or GasFreeze plan with Genesis Energy; and
    3. in each case, be an Ashburton Trading Society Limited (“ATS”) member charging your Genesis Energy bills to your ATS account.
Genesis Energy’s PowerFreeze and GasFreeze plans are 24-month fixed term electricity and natural gas plans.  The energy component of the fixed and variable charges is fixed during the 24-month term of the relevant plan.  However, the distribution charges and third party charges may change during this term, and Genesis Energy may pass these changes on to you, including changes to distribution charges that occurred prior to the start of the relevant term.  To be eligible for these plans you must sign or otherwise consent to enter an energy supply agreement for the applicable plan with Genesis Energy. 
  1. The Business Offer includes, if you are on a:
    1. single fuel, 24 month PowerFreeze or GasFreeze Plan, 14% prompt payment discount when your bill is paid in full and on time through ATS; or
    2. 24 month PowerFreeze and GasFreeze Plan, or LPG supplied under the LPG Offer, 16% prompt payment discount for electricity and natural gas (the discount does not apply to LPG refills) when your bill is paid in full and on time through ATS.
Terms applying to GasFreeze Plan
  1. Gas prices quoted are only available to business sites with no requirement for interval metering.  Gas prices quoted are inclusive of local network losses.
  2. Gas prices are set out in the GasFreeze Energy Supply Agreement.  The energy charges of the fixed and variable charges are fixed for the term of this Agreement but the distribution charges and Gas Industry Company Levy included in the fixed and variable charges may change during the term of the GasFreeze Energy Supply Agreement, and may be passed on to you, including changes to distribution charges that occurred prior to the start of the GasFreeze Energy Supply Agreement. Genesis Energy may correct your prices during the term of the Agreement if an error is discovered in your prices.
Terms applying to PowerFreeze Plan
  1. Electricity prices quoted are only available to business accounts with no requirement for half hourly metering.  Electricity prices quoted are inclusive of local network losses.
  2. Electricity prices are set out in the PowerFreeze Energy Supply Agreement.  The energy charges of the fixed and variable charges are fixed for the term of the PowerFreeze Energy Supply Agreement but the distribution charges and Electricity Authority Levy included in the fixed and variable charges may change during the term of the Agreement, and may be passed on to you, including changes to distribution charges that occurred prior to the start of the Agreement.  Genesis Energy may correct your prices during the term of the Agreement if an error is discovered in your prices.
Terms applying to both GasFreeze and PowerFreeze Plans
  1. An agreement for GasFreeze and/or PowerFreeze (as applicable) between you and Genesis Energy is formed on these terms and conditions when in its sole discretion Genesis Energy accepts your application to join Genesis Energy and the relevant Agreement will apply from the date when it is accepted by Genesis Energy.
  2. Where the GasFreeze and/or PowerFreeze Energy Supply Agreement is terminated prior to its expiry date for any reason other than the default of Genesis Energy, you may be required to pay a cancellation fee of up to $300 (plus GST) per Agreement.
  3. The applicable GasFreeze and/or PowerFreeze Agreement will be deemed cancelled and a cancellation fee of $300 (plus GST) per Agreement may also be charged if during the term of the applicable Agreement(s) you change your meter configuration, your consumption changes to outside of the specified parameters in that Agreement, or you change address and do not continue to receive your gas and/or electricity supply (as applicable) from Genesis Energy, unless Genesis Energy is unable to supply gas and/or electricity (as applicable) at the new address.
 
RESIDENTIAL OFFER
General
  1. To be eligible for the ATS Society Limited Residential Offer ("Residential Offer"), you must be:
    1. a new or existing Genesis Energy residential customer (excluding prepaid and LPG customers) signing up to a 24 month fixed term plan (“Residential Plan”) for electricity and /or natural gas;
    2. on a standard single-phase residential connection and not be on an embedded network; and
    3. an ATS member charging your Genesis Energy bills to your ATS account.
The pricing provided under the Residential Offer is based on your location, meter type and meter configuration.  If it is subsequently found that you do not meet, or no longer meet, the above eligibility criteria or if you move house, Genesis Energy may remove you from the Offer.  In those circumstances, subject to meeting Genesis Energy’s acceptance criteria, you may be offered Genesis Energy’s standard pricing for your network, pricing plan and meter type on its standard terms and conditions of energy supply.  The Residential Plans are 24-month fixed term electricity and natural gas plans.  The energy component of the fixed and variable charges is fixed during the 24-month term of the relevant plan.  However, the distribution charges and third party charges may change during this term, and Genesis Energy may pass these changes on to you.
  1. The Residential Offer includes:
    1. fixed electricity and/or natural gas prices (the per unit variable charge and daily fixed charge) during the 24 month term of the relevant Residential Plan, which will commence from the start date of that plan shown on your ATS account; and
    2. if you have:
      1. only either the electricity or natural gas Residential Plan, 14% prompt payment discount when your bill is paid in full and on time through ATS; or
      2. both an electricity Residential Plan and either a natural gas Residential Plans or LPG supplied under the LPG Offer, up to 16% prompt payment discount for electricity and natural gas (the discount does not apply to LPG refills) when your bill is paid in full and on time through ATS.
Exclusions and Early Termination
  1. If you are on a Residential Plan and, before the end of the term of the Plan you:
    1. switch your electricity and/or natural gas supply (as applicable) to a different energy retailer;
    2. otherwise stop getting your energy supply from Genesis Energy;
    3. change your meter type; or
    4. voluntarily move from a Residential Plan to Genesis Energy’s standard prices or other Genesis Energy plan,
Genesis Energy may charge you an early cancellation fee of $150 (including GST) per  fuel type under the Residential Plan.
  1. The fixed electricity and natural gas prices on your Residential Plan do not apply:
    1. to Genesis Energy’s special fees and charges;
    2. if any information you gave us is incorrect (including but not limited to your meter type); or
    3. if your meter type changes; or
    4. if the distribution charges and third party charges may change during this term, and Genesis Energy passes these changes on to you in accordance with these terms and conditions.
RENEWAL OF BUSINESS PLANS OR RESIDENTIAL PLANS
  1. At least 30 days before the expiry of the term of your relevant plan(s), Genesis Energy may give you written renewal notice of your new plan, setting out the new prices and any other changes to the terms and conditions, including the length of the term.
  2. You may choose not to renew the plan by contacting Genesis Energy before the expiry of your current plan.  Otherwise, the plan is deemed to be renewed on the new terms, and will commence on the expiry of your current plan.
  3. If Genesis Energy does not provide a renewal notice to you, or if you contact Genesis Energy to opt out from renewing your plan, your current plan will expire and you will be put onto Genesis Energy’s standard pricing.
  4. In the event you do not opt out before the expiry of your current plan but subsequently would like to, Genesis Energy will consider the circumstances and at its discretion waive the cancellation fee. Circumstances where Genesis Energy may waive the cancellation fee include where the renewal notice was not received by you, or where it was not reasonably practical for you to respond before the expiry of your current plan.
 
LPG OFFER
  1. To be eligible for the ATS LPG Offer ("LPG Offer"), you must be:
    1. a new or existing Genesis Energy customer for LPG; and:
    2. an ATS member charging your Genesis Energy bills to your ATS account.
  2. The LPG Offer includes free annual bottle rental for 2 x 45kg LPG bottles for the first year to be applied to your first LPG bill.  If you are an existing Genesis Energy LPG customer you will receive a credit on your bill to refund you for the unexpired portion of your annual bottle rental
 
GENERAL
  1. The promoter of the Offers is Genesis Energy Limited.
  2. You may be eligible for the Business Offer, Residential Offer and LPG Offer.  However, these Offers are not available in conjunction with any other offer from Genesis Energy, including additional dual fuel discounts.  
  3. Genesis Energy’s PowerFreeze and/or Gas Freeze terms apply to the Business Offer.  Genesis Energy’s standard terms and conditions of energy supply (as amended by the Agency Agreement entered into between ATS and Society Members) apply to the Business Offer and the Residential Offer.  Genesis Energy’s standard LPG terms and conditions apply to the LPG Offer. Any changes to such terms (other than the Agency Agreement terms) during the period of your fixed term plan(s) (if applicable) will not take effect until after your initial fixed term plan has expired, unless such changes are imposed by law.
  4. Entry into this Offer implies full acceptance of all of the terms and conditions of the applicable Offer.
 
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